We're here to help.
For questions, bug reports, or feedback, email us at support@bellsy.app. We typically respond within 24 hours.
To upgrade, downgrade, or cancel your Pro subscription, go to Settings → Subscription → Manage in the Bellsy app. You can also manage subscriptions directly in your Apple ID subscription settings.
If you reinstalled Bellsy or got a new device, go to Settings → Subscription → Restore Purchases to restore your Pro subscription.
To permanently delete your account and all associated data, go to Settings → Account → Delete Account in the app. This action cannot be undone. All items, photos, and personal information will be permanently removed.
Take a photo of a product label, and Bellsy's AI reads the product name and expiry date automatically. It works best with clear, well-lit photos of printed labels. AI scanning is available 3 times per day on the free tier and 50 times per day with Pro.
Bellsy sends you a push notification before the item expires (by default, 3 days before). Expired items are highlighted in the app so you can take action.
Bellsy comes with five built-in categories: Food, Medicine, Documents, Warranty, and Other. You can also create custom categories when adding or editing an item.
Yes. Your data is stored securely with row-level security, meaning only you can access your items. All data is transmitted over HTTPS. Photos are stored in a private bucket accessible only to your account. See our Privacy Policy for details.
Bellsy is currently available for iOS. Android support is planned for a future release.
Refunds for in-app purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.